It can be hard to determine if it’s time to look for a new internet service provider (ISP), but there are some clear signs that this is a good idea. Those who are experiencing issues with their internet, including the five mentioned below, may want to look into what providers are available in their area and the internet connections they can use. This way, they can speed up the internet and help solve these problems for good.
Constant Calls to Customer Service for Help
Homeowners should have to constantly call customer service to find out why their internet isn’t working or why it’s slow. It should just work as expected. If the internet is having a lot of problems and the homeowner is on the phone with customer support more than they’d like, it’s time to look into getting a new ISP. A new provider will likely have better quality service, so there’s no need to constantly call for help.
Internet Slows Down During Peak Times
During peak times, it’s possible for the internet to end up slowing down because too many people are using it at once. This can end up being a huge problem because it will be harder to connect to the internet and do anything online. However, newer connections like fiber internet do not have this issue. There is more bandwidth, so it doesn’t matter how many people are online – it’s always possible to have fast speeds. Switching to a new ISP can mean a switch to fiber and no more slow internet.
Frequent or Long-Lasting Outages are Normal
If outages tend to occur daily or weekly, or if they can last a few hours to a few days when they do occur, it’s time to look into a better connection. Some connections, like fiber, have a reduced chance of going down and, if they do go down, are likely to be up again faster. With other connection types, physical repairs may be needed, so outages can last longer than expected.
Internet Speeds Aren’t as High as Expected
A speed test can help homeowners determine what their internet speed is at that time. It is important to note that wi-fi is slower than an ethernet connection, so to get a good reading, it’s a good idea to test an ethernet connection. When testing, if the internet speeds aren’t as high as expected, it might be time to look for a new provider that can offer more consistent speeds.
Can’t Connect More Than One or Two Devices
If it’s impossible to connect multiple devices at one time without the internet slowing down significantly, it’s time to upgrade the connection. Look for a new ISP that offers faster and more reliable speeds, as this will help ensure there is enough bandwidth for everything to work at the same time. There won’t be any need to worry about making everyone else put their devices away just so someone can watch a movie online.
If any of these issues are becoming more prominent or you’re tired of struggling to get online and stay connected, it might be time to look for a new internet service provider. Take a look at providers in the area to learn more about what they can offer and how it can make a difference. A simple, fast connection could be one phone call away.
