NewsArticlesBusiness & FinanceNigerian News

Jumia Vendors Laments Excessive Charges, Loss of Goods, Harsh Business Practices, Others

Last updated on February 25th, 2022 at 12:35 pm

Jumia, seller, vendors clashSellers on the biggest online market in Nigeria- Jumia, took to Twitter to express their grievances with the tech giant. It was gathered that they had previously tried to settle their issues with the company’s management but it proved futile.
The Jumia sellers also referred to as Vendors, were learned to have organized themselves across various locations to spearhead their cause. A twitter page was created with the handle @JumiaVendorsNgr (Jumia Vendors Rights), where various sellers took to express their complaints, with the aim of seeking top management’s attention and whilst tagging some notable personnel.
Some of their complaints which were tabled in their Twitter page includes the following:

jumia vendors rights twitter protest

A clause in Jumia’s agreement with the Vendors that Jumia can close at any time and is not liable to pay any outstanding payments whatsoever to their sellers. This reminds me of MMM, lol.

Fraudulent theft and backup by customers who order items and damage or replace original items with damaged ones or an entirely different item and Jumia staff will retrieve such from customers, return their money, and debit the Vendor’s account, without due investigation. Some also cited customers that will order an item, use it for an occasion or days, and return it.   

Excessive charges on delivered item which threaten to erode profits and capital in some cases.

Unfavorable business terms such as dropoff timelines, etc.

We have not heard of any official response from Jumia, though their Twitter handle was seen responding to some Vendor tweets with the hope of resolving the matter. 

Of course, we’ll surely update you on new developments, so always keep in touch.


dstv-allocates-fraud-419-to-nigeria-nta

Let's Hear Your Opinion About Us. Rate Us On:

Related posts

Explore Britain’s Finest: Top 10 Cities for Premium Gluten-Free Food Experiences

Chinazo Jules

Jessica Simpson Beats Kim K and Beyoncé in Fashion Business Success in 2025

Chinazo Jules

Nigerians “Celebrate” As Ex President Buhari Dies

Irene Idemili

Is Aviator More Than a Game? What It Reveals About Your Risk Personality

Chinazo Jules

The World of Knives: Uses & Quality Indicators

Chinazo Jules

Riot Sets To Shut Down Hypixel Studios After Years Of Delays

Soyiga Samuel Adeshina