Just when you feel like this is the moment you shoot fire at the opponent closing in on a rare victory or the climax of your favorite TV show, the internet goes out. If you have ever experienced it, you will know how dreadful it feels.
Occasional outages are bound to happen due to one reason or another, but if it persist to happen every other day, there is a serious problem that you need to address. However, anyone with no technical knowledge will experience difficulty identifying and troubleshooting internet problems. Therefore, it is always recommended to call up the service providers to fix the issues.
But there are cases when you can restore the connection with a button or so. Therefore, we have composed this post to help you learn why the internet goes out and in which cases you may fix it yourself or contact the internet service provider.
Here are some of the key reasons why your internet keeps going out:
- Your Internet Speed Can’t Keep Up
One of the leading reasons for the internet going down now and then is when you access actions requiring more speed than your internet plan offers. Internet will keep disconnecting when more people in your household use it on multiple devices, and the likeliness increases when you almost reach the speed limit.
In such a case, the only solution is to upgrade your plan and find an internet service that actually offers the speed they commit to. If you seek a recommendation, you should switch to Cox which offers a comprehensive range of plans to meet your specific internet needs.
Discover your household’s ideal internet speed and choose a plan accordingly. On top of that, if you are a Spanish customer, you may benefit from exclusive deals, and for that, you need to browse through Cox en español.
- Problem with Router/ Modem
Oftentimes, the problem lies in the router or modem, resulting in the internet disconnecting frequently. There are three possible solutions that can help you get rid of this frustrating problem:
- Restarting the Router/Modem
The first ever thing that you should do when the internet drops is restart the router. This is highly helpful and is a quick fix to the internet problem. All you have to do is unplug the cord from the back of the device, wait for a minute, and plug it in again.
- Changing the Location of the Modem
If the internet goes out as you move farther than the modem, then the reason for the internet drops could be the wrong placement of the router/modem. So, place it somewhere in the center of the house so that the signals reach each nook and cranny of the house without any interference.
- Resetting the Factory Settings
If nothing works, you may rest the factory settings of the modem/router. Hold and press the reset button on the back of the device for 10 to 20 seconds. When you reset the settings, all the customized settings will be erased, and thus, you will have to change your username and password again. But if the problem lies in the modem/ router, it will be solved right away.
- Broken Cables
We just want to put it out there that your ISP is not only the reason for internet problems. Most often, there are minor problems that develop over time, and they can be fixed easily. For example, wires and cables can be loose or broken, leading to frequent internet drops. Therefore, it is recommended to check out the cables beforehand.
- Your Network Isn’t Secure
If your network is not secure, there are chances outsiders may try logging in, clogging the network. As a result, you will have the network connecting and disconnecting frequently if you have many devices connected to an internet connection with low bandwidth.
- Outdated Drivers and Software
Another potential reason for spotty internet is outdated drivers and software on the computer. The device that you use to browse the internet relies on its drive, and if it is outdated, it may cause several wireless problems, such as internet drops.
We have identified the most common causes that lead to the internet dropping frequently. Keep the aforementioned points in mind and get your problem resolved right away the next time when you experience such a problem.