Music enthusiasts seeking discounted concert tickets faced frustration and encountered 503 errors as they attempted to take advantage of Live Nation‘s Concert Week promotion.
The promotion, boasting $25 tickets to over 5,000 shows featuring various artists, overwhelmed Live Nation and Ticketmaster servers, leading to page loading issues and “page not found” notifications. Despite enduring lengthy wait times in ticket queues, many users were ultimately greeted with errors when attempting to make a purchase.
For some, the extensive waiting period resulted in missed opportunities to secure tickets, adding to their disappointment.
Marking its 10th anniversary, the promotion is slated to continue until May 18, albeit with limited ticket availability. Fans eagerly sought inexpensive seats at nearby events, enticed by discounts of up to 75%, with the $25 price encompassing all fees, excluding applicable taxes.
Social media platforms buzzed with complaints about the persistent errors and server crashes, persisting nearly an hour after the promotion commenced—an agonizing ordeal for those vying against bots for event tickets.
Live Nation endured another blow to its public image with the missteps surrounding the $25 concert promotion, compounded by lingering resentment from users unable to secure tickets for Taylor Swift’s Eras Tour last year.
Amidst these challenges, reports suggest that the U.S. Department of Justice is gearing up to pursue an antitrust lawsuit against Live Nation for alleged monopolistic practices.
