Since early this morning, Rogers, a Canadian telecommunications company, has been held responsible for the worrying Canada internet outage and connection deficit that affected landlines, cellular connections, and basic internet connectivity across the country.
The business announced Friday afternoon that it was making headway on resuming its services. It also said customers will be given credit for the interruption.
According to Statista, 11.3 million wireless subscribers were using Rogers’ services across Canada in 2021.
Although some Rogers cellular customers might experience connectivity issues, 911 is still “completely operational,” according to Toronto Police.
Canadians swarmed into internet-equipped cafes and public libraries and waited outside hotels to pick up a connection.
The smartphone app for incoming travellers was disrupted by the outage, according to Canada’s border services department.
Cashless payment methods used by retailers also failed, while banks reported problems with ATM operations.
This was Rogers’ second interruption in 15 months. It reportedly started at 4:30 a.m. on Friday and disrupted 25% of Canada’s observable internet connectivity.
In Ontario—Canada’s most populous province and the location of its largest metropolis—Rogers is the leading provider with roughly 10 million wireless users and 2.25 million retail internet subscribers.
90% of the market share in Canada is under the control of Rogers, BCE Inc (BCE.TO), and Telus Corp (T.TO).