<p class="last-updated">Last updated on February 25th, 2022 at 12:35 pm</p><body><p></p>
<div class="separator" style="clear: both; text-align: justify;"><img border="0" data-original-height="900" data-original-width="1200" height="480" src="https://igettalk.com/wp-content/uploads/2020/08/jumia-vendors-clash-1.jpg" title="Jumia Nigeria" width="640" loading="lazy"><span style="text-align: justify;"><span style="font-size: medium;">Sellers on the biggest online market in Nigeria- Jumia, took to Twitter to express their grievances with the tech giant. It was gathered that they had previously tried to settle their issues with the company’s management but it proved futile.</span></span></div>
<div style="text-align: justify;"><span style="font-size: medium;">The Jumia sellers also referred to as Vendors, were learned to have organized themselves across various locations to spearhead their cause. A twitter page was created with the handle @JumiaVendorsNgr (Jumia Vendors Rights), where various sellers took to express their complaints, with the aim of seeking top management’s attention and whilst tagging some notable personnel.</span></div>
<div style="text-align: justify;"><span style="font-size: medium;">Some of their complaints which were tabled in their Twitter page includes the following:</span></div>
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<div class="separator" style="clear: both; text-align: center;"><span style="font-size: medium;"><img border="0" data-original-height="306" data-original-width="592" height="206" src="https://igettalk.com/wp-content/uploads/2020/08/20-Jumia-Vendors-Rights-JumiaVendorsNgr-Twitter.png" title="@JumiaVendorsNgr twitter handle" width="400" loading="lazy"></span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">A clause in Jumia’s agreement with the Vendors that Jumia can close at any time and is not liable to pay any outstanding payments whatsoever to their sellers. This reminds me of MMM, lol.</span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">Fraudulent theft and backup by customers who order items and damage or replace original items with damaged ones or an entirely different item and Jumia staff will retrieve such from customers, return their money, and debit the Vendor’s account, without due investigation. Some also cited customers that will order an item, use it for an occasion or days, and return it. </span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">Excessive charges on delivered item which threaten to erode profits and capital in some cases.</span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">Unfavorable business terms such as dropoff timelines, etc.</span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">We have not heard of any official response from Jumia, though their Twitter handle was seen responding to some Vendor tweets with the hope of resolving the matter. </span></div>
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<div style="text-align: justify;"><span style="font-size: medium;">Of course, we’ll surely update you on new developments, so always keep in touch.</span></div>
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<div><span style="font-size: medium;">Read also: <a href="https://www.igettalk.com/2020/08/dstv-allocates-fraud-code-419-as-nta.html">DSTV Allocates Fraud Code 419 as NTA Channel!!!</a></span></div>
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Jumia Vendors Laments Excessive Charges, Loss of Goods, Harsh Business Practices, Others
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